At Nayyab Collection, we aim to provide clear and reliable shipping timings for both domestic and international customers. For orders within Pakistan, our standard delivery timeframe is within 2 weeks. In cases where this timeframe cannot be met, customers will be promptly notified of any delays. It is important to note that delays may occur due to factors such as communication issues (e.g., non-functional email or phone contacts) or other unforeseen circumstances beyond our control. We strive to ensure that customers are informed of any such delays in a timely manner to manage expectations effectively.
For international customers, delivery times are estimated to be between 14 to 20 working days following payment confirmation via bank transfer. However, it is crucial to acknowledge that unexpected delays may arise during customs clearance procedures or due to other unspecified reasons. In such instances, the delivery delay may extend beyond the initial estimated timeframe by an additional 5 to 6 working days or more. It is important to note that Nayyab Collection does not assume responsibility for these delays, nor are we liable if customers are not informed promptly.
We understand the importance of transparency in our shipping policies and strive to maintain open communication with our customers throughout the delivery process. While we make every effort to adhere to the provided timelines, we acknowledge that external factors may occasionally impact delivery schedules. Our commitment remains steadfast in ensuring that customers receive their orders in a timely manner and are promptly notified of any deviations from the expected delivery window.
For further inquiries or clarification regarding our shipping timings and delay policy, we encourage customers to reach out to our customer service team. We are dedicated to providing assistance and resolving any concerns to ensure a positive and satisfactory shopping experience at Nayyab Collection.